Unfortunately, we do not accept returns at this time .
If there is a problem with your order, please contact us immediately through the Contact Us form and we will figure out a solution together.
Please include your order number in every request.
Yarn Care
As all deadstock cone yarn sold through Pure Light Fiber are premium natural fibers, gentle hand-washing using a wool soap or alternatively a small drop of baby shampoo is recommended.
Check each product page for fiber-specific washing instructions.
Store yarn in a cool, dry place away from direct sunlight.
To check colorfastness before starting a large projects, knit/crochet a swatch and soak it in water.
Order Support
Need to change or cancel an order? Contact Us as soon as possible.
If an item becomes unavailable after purchase, we will email alternatives.
For custom requests, include full project details in your message.
Still Need Help?
Our team is happy to help with product questions, order updates, and recommendations.
